AI Product Engineering
From a first version to a product customers can rely on: design, build, hosting and the AI inside it, all from one team.
- First versions (MVPs)
- AI features in your product
- Customer portals
- Internal tools
See product builds
AI for SaaS & Technology
Ship AI features your customers will actually use.
For software companies, AI is both a product opportunity and an operational one. We help teams build AI into their products and automate the work around them, without destabilising what already works.
SaaS & Technology teams we've worked with
Where AI helps
AI for SaaS & Technology teams.
- 01
AI copilots
In-product assistants that understand your domain and your users' data.
- 02
Product intelligence
Usage analytics and AI-driven insight that inform roadmap and growth decisions.
- 03
Workflow automation
Agents that automate onboarding, provisioning, billing operations and internal processes.
- 04
Customer support
Grounded assistants and agents that resolve issues and hand off cleanly to people.
- 05
Engineering productivity
Internal tools that help engineering teams search, triage and ship faster.
Example scenarios
What this can look like.
Illustrative examples of systems in this space. They show typical patterns, not specific client projects.
- 01
In-product copilot
A context-aware assistant that drafts, explains and acts inside your application.
- 02
Support deflection with handoff
Resolve common questions automatically and route complex ones to the right person with full context.
- 03
Internal knowledge search
One place to ask questions across docs, tickets and runbooks.
Relevant capabilities
Agentic AI & Automation
An assistant that doesn't just answer. It looks things up, takes the next step in your systems and checks the result, with your team approving anything important.
- Answering customer questions
- Handling orders and refunds
- Updating records
- Sending follow-ups
See AI agents
Generative AI & RAG
Ask a question in plain English and get an answer from your own policies, contracts and manuals, with the source shown so people can trust it.
- Staff help desk
- Policy and contract search
- Customer self-service
- Onboarding new hires
See document answers
Idea → Architecture → Prototype → Production → Scale
Exploring AI in SaaS & Technology?
Tell us what you're trying to build, test, automate or improve. We'll tell you honestly where we can make a real difference, and where we can't.